Method in focus
The explicitation interview: revisiting a specific situation by questioning the "how" rather than the "why," surfacing the cue that guided the action, then testing it against a counter-case before formalizing it into a teachable competency.
Case in focus
A seasoned practitioner can't say how he "senses" that a session needs to change direction; his first explanation, though convincing, transmits nothing to his learner, who gets it wrong when applying it. By returning to the concrete detail of the action, he surfaces the real cue - a repetition of words that signals the session getting stuck - and finally makes it transmissible.