Method in focus
Modeling an excellence strategy: elicit the strategy of the person who succeeds, also elicit the learner's own strategy to pinpoint the precise gap, transmit only the decisive links according to the 4MAT model, then check and project into a future situation.
Case in focus
Inès absorbs a sales rejection and moves right on, while Tom collapses at every no. Comparing the two strategies, the manager isolates two missing links for Tom - separating rejection from his sense of self, giving himself an exit criterion - and passes them on: from the very first imagined attempt, he regains a sense of availability.